Payment Instructions
- Payment Method
Meijie Jewelry (hereinafter referred to as “the Company”) provides a variety of payment methods to meet the needs of different customers. You can choose one of the following payment methods to pay at checkout:
Alipay payment: pay through Alipay account balance, bound bank card or credit card.
WeChat payment: pay through WeChat wallet balance, bound bank card or credit card.
Bank card payment: supports direct payment by debit cards and credit cards of multiple banks, including but not limited to Industrial and Commercial Bank of China, Agricultural Bank of China, China Construction Bank, etc.
Third-party payment platform: such as UnionPay Online Payment, Kuaiqian, etc. The specific supported platform is subject to the website display.
Offline payment: Some orders may support offline transfer, remittance and other payment methods. Please consult customer service for details when purchasing.
- Payment process
Select products: Select your favorite products on the Meijie Jewelry official website or APP, add them to the shopping cart and complete all information before settlement.
Confirm the order: carefully check the order information, including product information, delivery address, contact information, etc., and click “Submit Order” after ensuring that they are correct.
Select payment method: Select the payment method you want to use on the payment page and complete the payment operation according to the page prompts.
Payment success: After the payment is successful, you will receive a notification of successful payment, and the order status will be updated to “paid”.
- Payment security
Our company cooperates with major payment platforms and adopts advanced payment encryption technology to ensure the security of your payment information. During the payment process, please ensure that your network environment is safe and avoid making payment operations in a public network environment.
- Payment limit
The payment limits of different payment methods may vary. The specific limits are subject to the regulations of the payment platform or bank. If your payment amount exceeds the limit, please choose another payment method or contact the bank to adjust the limit.
- Payment failure processing
If you encounter any problems during the payment process that lead to payment failure, please try the following solutions:
Check the network connection: Make sure your network connection is stable and avoid making payments when the network is unstable.
Reselect the payment method: Try to change other payment methods or bank cards for payment.
Contact customer service: If the above methods cannot solve the problem, please contact our customer service immediately and we will provide you with professional help.
VI. Refund and Payment
If your order needs to be refunded, the refund amount will be returned to your payment account according to your original payment method. The specific refund time may vary depending on the payment platform or bank, please wait patiently.
VII. Payment Voucher
After the payment is successful, please save the payment voucher so that you can check it when necessary or use it as a basis for refund or complaint.
VIII. Other Notes
Please make sure that your payment account balance is sufficient or the available limit of the bound bank card or credit card is sufficient to pay the order amount.
During the payment process, please carefully check the payment amount and payment account information to ensure that they are correct.
If you have any questions or need help during the payment process, please feel free to contact our customer service.
Meijie Jewelry is committed to providing you with a safe and convenient payment experience. If you encounter any problems during the payment process, please feel free to contact us. We will serve you wholeheartedly to ensure that your payment process is smooth.